Meet our General Manager, James Green

Meet our General Manager,
James Green

Our General Manager, James Green, joined The Lifeboat Inn in October 2016. James oversees all the operations at this north Norfolk hotel and restaurant and works closely with all the teams ensuring the highest standards and expectations of our guests.  Together with his colleagues, James continues to develop and grow all aspects of The Lifeboat. We catch up with James to find out a bit more about him, The Lifeboat Inn and what he thinks of Norfolk.

What attracted you to working as General Manager at The Lifeboat Inn?
Prior to joining The Lifeboat Inn I worked at The Wentworth Hotel in Aldeburgh for 9 years and I wanted a new challenge. I wanted to become a part of a growing business and help with the development of The Lifeboat.

Were you born in Norfolk?
Yes, I was born in Norwich.   

In your opinion, what is the most important skill a good hotel General Manager should have?
Any hotel General Manager needs an eye for detail. It is important to notice small but important things to ensure the hotel and the restaurant exceed our guests’ expectations.

What do you enjoy most about what you do?
Putting a smile of our guests’ and colleagues faces, and ensuring that our guests’ leave with a memorable and enjoyable experience.

How would you describe your management style?
Diligent, astute, dedicated and fair. I wouldn’t ask any of my colleagues to do anything that I wouldn’t do myself.

What do you think you would be doing if you were not a General Manager?
I originally wanted to be a leisure centre manager. That being said, my very first ambition was to become a dustbin man as I thought it would be cool to ride on the back of trucks.

If you could sum up The Lifeboat Inn in three words, what would they be?
Developing, homely and welcoming.

The Lifeboat Inn, hotel and restaurant in north Norfolk
Homely and welcoming atmosphere at The Lifeboat Inn

What would you say is the key to running a successful hotel and restaurant?
I like to work closely with all the teams and ensure they know they have my support in any situation, it is also important to acknowledge that all people are different – guests and colleague’s alike. Other important skills of a General Manager must be listening, welcoming and looking a granular detail.

What for you, as a guest, sets The Lifeboat Inn apart from other establishments?
Our colleagues provide a real personable service without being obtrusive. We also deliver delicious freshly cooked food and our open fires create a home away from home feel.

The Lifeboat Inn restaurant in north Norfolk
Fresh cooked food in our restaurant

Do you have a favourite dish from The Lifeboat Inn’s restaurant?
One of my all-time favourite dishes is our crispy garlic and herb polenta with lemon & thyme roasted vegetables, rocket and balsamic syrup from our summer menu.

Do you have any upcoming plans for the hotel and restaurant?
We are always looking into new avenues that may interest our regular and new guests. We have our winter warmer lunch offer launching in January 2018, which is something I introduced in January 2017 and it was a great success. We also have some plans for kitchen work, and updates to our garden area.

Can you describe north Norfolk in 3 words?
Picturesque, serene and popular.

Thornham in north Norfolk
Thornham in north Norfolk

If your friend had only 24 hours to explore north Norfolk, how would you recommend they spent their time?
A delicious breakfast at The Lifeboat Inn first, to set them up nicely for a day of exploring the surrounding Norfolk countryside and coast. The first stop I would recommend is a brisk walk to the coal barn and back (it’s beautiful there), followed by a trip in the car to Blakeney and walk to Morston Quay to take a trip to see the seals. I’m sure they’re bound to have built up an appreciate by lunch time so I would suggest lunch in Glandford at the art café and then an afternoon spent exploring all that Holt has to offer. Finally, a trip back to The Lifeboat Inn to put their feet up in front of the fire and enjoy a nice glass of New Zealand Sauvignon Blanc.

What do you like doing outside of The Lifeboat Inn?
I love to travel and read. I also enjoy just relaxing with friends.

Can you tell us an interesting fact about yourself?
I have completed the Northern hemisphere’s largest zip line which can reach speeds of up to 90mph, I have also done cliff jumping in Portugal. 

Share this Article